What we do

A staffing agency built around children, not shifts

We specialise in providing experienced, qualified and vetted agency care workers who help children's residential homes deliver the highest level of care — filling rotas is the easy part; doing it with the right people is what we're known for.

A network of dedicated care professionals

Anyone who has managed a children's home knows just how difficult it can be to find people who will provide the level of support your young people need. That's the problem Spire Assist was built to solve.

Over the years we have built a network of dedicated care professionals who are committed to providing compassionate care in the community. Their experience varies greatly, and they each bring an array of strengths and skill sets — but every one of them holds relevant experience of working with children and young people, and a Diploma Level 3 in Children's Health and Social Care, NVQ Level 3 Childcare qualification or equivalent.

If you are a local authority or a private home, contact us so we can gain a proper understanding of your needs and your service users — then match you with staff who fit, not just staff who are free.

A support worker patiently guiding a young adult through a task at a desk
Key roles & responsibilities

What our staff take care of

When a Spire Assist worker joins your team, this is the standard of work you can expect — grouped here so you can see exactly what's covered.

Care planning & safeguarding
  • Support teams across children's residential homes to implement care plans, devise behaviour management plans and risk assessments, as well as health plans.
  • Provide day-to-day 24-hour care to a child and/or group of young people.
  • Specialise in the challenges presented by physical or learning disabilities, learning difficulties such as autism, and the effects of neglect, abuse and challenging behaviours.
Records, compliance & confidentiality
  • Ensure all children and young people's files are kept up to date, with any remedial action taken promptly — keeping your home inspection-ready.
  • Ensure confidentiality of information in line with the Data Protection Act and UK GDPR.
  • Follow all relevant procedures of the setting, including the safe handling of medication.
  • Engage in administrative tasks including obtaining and recording information, handling petty cash, activity planning and meal plans.
Day-to-day care & wellbeing
  • Supervise the day-to-day physical and emotional needs of young people, in accord with their racial, cultural, religious, linguistic and dietary needs.
  • Assist with shopping, cleaning, cooking, personal care and hygiene.
  • Engage in physical activities and tasks including walking, jogging, running, sports and leisure activities.
Availability & advocacy
  • Work unsociable hours and shifts, including weekends, nights and bank holidays.
  • Attend meetings and appointments — doctors, dentists and opticians — as well as schools and social work offices alongside the young person.
Vetting & preparation

Checked, trained and ready from day one

Before anyone wears a Spire Assist badge, they've been through our vetting and training pipeline.

DBS Checking

Every worker undergoes an enhanced DBS check plus a rigorous background check before their first assignment.

Safe Handling of Medication

NCFE Level 2 Certificate in Understanding the Safe Handling of Medication in Health & Social Care.

First Aid at Work

QA Level 3 Award in First Aid at Work — trained to respond calmly and correctly when it matters most.

Team Teach — Positive Behaviour

Advanced modules in Team Teach positive behaviour management — de-escalation first, always.

Need dependable cover for your home?

Tell us about your service users and your rota — we'll take it from there. Urgent and out-of-hours requests welcome.