Make a referral

One conversation is all it takes to start

Whether you're a local authority arranging a placement or a private home that needs dependable staff, the process is the same: tell us about the young people involved, and we'll build the support around them.

Complete the referral form Speak to us first

What happens after you get in touch

From first contact to the right support

1. We listen

We start with a proper conversation about the young person or service: their needs, behaviours, any disabilities, and what good support would look like. Everything is discussed in confidence.

2. We assess

Our team carries out a full risk assessment and works with you to shape a tailored support package — the placement or staffing plan is built around the individual, never off the shelf.

3. We assign the right people

Qualified, enhanced-DBS-checked staff are matched to the placement — chosen for fit, experience and continuity, with cover available around the clock including nights and bank holidays.

Flexible commissioning

Spot purchase agreements welcome

We understand how local authority commissioning works in practice. Alongside longer-term arrangements, we support spot purchase agreements — so you can commission an individual placement or staffing package quickly when a young person's situation can't wait for a framework cycle.

Individual placements commissioned as needed
Clear, agreed terms before any placement begins
Prompt response for urgent and out-of-hours referrals
Regular reviews and transparent reporting throughout

Two professionals shaking hands across a meeting table to confirm a partnership

Referral form

Tell us what you need

Complete as much as you can — the more we know, the faster we can help. Submitting opens a pre-filled email in your mail app addressed to our team.

Your name Please enter your name.

Organisation Please enter your organisation.

Email Please enter a valid email address.

Phone

I'm referring for Please choose a referral type.

Area / local authority

Tell us about the young person or staffing need Please avoid identifying details at this stage — first names or initials are fine. We'll discuss specifics securely once we're in contact. Please give us a brief outline.

Please confirm consent so we can respond.

Thank you — your email is ready to send

Your mail app should have opened with the referral pre-filled — just press send. We review every referral promptly and will come back to you to arrange next steps. If the email didn't open, you can reach us directly at uzair@spireassist.net.